"Several service personnel, however, said they do not know anyone who has taken the survey."
A recent
article in Government Executive Magazine reports that the satisfaction level is "near 80 percent and rising" within the ranks of Navy Marine Corps Intranet users. The accuracy of these numbers will be left to the reader to ponder but there is a very important threshold not far from this 80 percent number. When the "satisfaction level" reaches 85 percent, NMCI contractor EDS Corporation is entitled to bonus payments for every NMCI seat, regardless of the satisfaction level of that seat user or the base where it is installed.
The article goes on to discuss the fact that a short and informal survey by GE staff could find no NMCI users who had actually taken the survey. More importantly NMCI officials have not released the details of the survey including number of surveys sent, number returned (sample size), the questions on the survey and a myriad of other factors that could lead to an honest, stoichiometric analysis of the vaunted survey.
Perhaps most disturbing, Navy officials have stood by quietly accepting, if not supporting, this junk science being proffered by EDS.
